What do you do when a virus is blocking all the antivirus programs in safe mode?

[hondablaster]

Well it really is mostly coming out of Russia. Virus/Rootkit creation seems to be a valid industry in that country.

As to super-viruses, think about this, the worse they get the less chance that "Joe SixPack" will be able to fix it themselves. If you are "THE GUY" to go to on these kind of viruses, and dont need to do a nuke and pave, you stand to make nice money as most of the other lesser techs will not have your skills.

The Security + by CompTia came out in 2005, Server+ in 2002/03 N+ in 1999 and I believe the A+ the late 80's early 90's.

If creating vendor neutral nationally recognized certifications is in direct relation to demand as I illustrated above , then it would be a safe bet that the "big" money maker is going to be spyware and virus removal specialization and security above and beyond current/traditional methods of removal (scan and point click to remove) as it was 5-10+ years ago.

Ill bet the next certificate is anti-malware+ ?

 

[JosephLeo]

The Security + by CompTia came out in 2005, Server+ in 2002/03 N+ in 1999 and I believe the A+ the late 80's early 90's.

If creating vendor neutral nationally recognized certifications is in direct relation to demand as I illustrated above , then it would be a safe bet that the "big" money maker is going to be spyware and virus removal specialization and security above and beyond current/traditional methods of removal (scan and point click to remove) as it was 5-10+ years ago.

Ill bet the next certificate is anti-malware+ ?

Honestly, no one other than the exception of employers and the techs themselves even know that these type of certifications exist. You might as well tell your customer that you have a Ph.D in "Computer Repair Science" because they will never know the difference.

It doesn't change the fact that I am going for my A+..and eventually Security+ and Network+

P.S. I just remembered that some bigger clients like office building would care about these things, but still a majority of most of your income would probably come from the general public and not businesses. Right?

 

[hondablaster]

P.S. I just remembered that some bigger clients like office building would care about these things, but still a majority of most of your income would probably come from the general public and not businesses. Right?

Unfortunatley I am not in the industry officially, but I do alot of reading, I believe that if by general public you mean, Residential? I would say that most of the stories I read about here, and other sites state that buisness clients are the cream of the crop in this industry.

Not sure, this only the impression that I get. I think it makes sense that as you become better, and more reputable, that buisness clients would eventually become more common, and be more stable then Residential.

However speaking only about viruses, then I would imagine that majority of that income would proabably be more from the residential side.??? So maybe there wont be a Malware+ type cert any time soon.

I would still make a bet... LOL

 

[iptech]

The important thing is to know how the operating system should work, this is best done by study and hands-on this could be by formal qualification or self-study. When you know how how something should work you'll have a much better idea of identifying the reason(s) for it not working - for whatever reason. No matter how many times you install an operating system via the 'wizard' procedure you will never get to understand how that operating system works unless you are prepared to make the effort to learn the nitty gritty that lies beneath.

 

[greggh]

Now once you got in with the boot cd. Would you be able to run a program like Malware bytes to help remove the stuff? Or would you need to look the infection up manually and remove it? For instance I looked up the info for protection system, but they seemed to have moved some of the files and registry enteries when I looked for it in the registry.

Run a registry editor (or use something easy like EZ-PC-FIX) from a booted windows pe disc (ubcd4win or your own creation using bartpe.) Remove the entries for the malware. Load up a file explorer and go to the directories these things normally live and remove them by hand. Write down the filenames of everything you find that is bad and delete them. Once deleted open up a registry editor and search for the filenames and remove anything related to them.

Reboot and run scans with whatever you feel like running. The main part of removing them all by hand shouldnt take you more than 20 minutes.

 

[NickCat11]

A recent batch of viruses are now killing off antivirus/antimalware programs AFTER they have started and only once they get to a certain point.

A program like GMER or SYSPROT will help find them.

Like I said before, we are in a whole new world of viruses now. You really need to reinvent your virus cleaning methods or you will end up like some others who have to resort to nuke and pave for everything.

I hate to say it but the nuke/pave method is getting closer and closer to the preferred method as these viruses get more and more complicated. With the speed of the machines increasing as well as the OS installs it's more profitable that way. I just installed Windows 7 on an hp desktop and it took 20 minutes before I hit the desktop. Then another 30-40 minutes before I had it the way I wanted it (programs, data transfer, etc.) It beats spending 1-2 hours removing viruses where in the end you may need to nuke and pave anyway.

 

[barry3652]

I hate to say it but the nuke/pave method is getting closer and closer to the preferred method as these viruses get more and more complicated. With the speed of the machines increasing as well as the OS installs it's more profitable that way. I just installed Windows 7 on an hp desktop and it took 20 minutes before I hit the desktop. Then another 30-40 minutes before I had it the way I wanted it (programs, data transfer, etc.) It beats spending 1-2 hours removing viruses where in the end you may need to nuke and pave anyway.

I always work to the rule of what's best for the customer?
Is it quicker and cheaper to nuke/pave or remove the problem?
Then I will try and educate the customer back up back up back up then in the future like said above half the time to be certain of a clean machine. (residential that is).