Humor Section!

Apple repair and support isn't making money for us.

We'll, they're not making money for me because that's not my target market, although I'll take the odd job once in a while. There are Apple specialty repair shops everywhere I've ever lived, and they must be able to remain in business for a reason.

Just like "a rose is a rose is a rose" so "a computer is a computer is a computer." Hardware breaks and software misbehaves.
 
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I found myself behind a grandfather and his badly-behaved grandson. He had his hands full with the child screaming for sweets, biscuits, all sorts of things. The granddad was saying in a controlled voice, “Easy, William, we won’t be long . . . easy boy.”
Another outburst and I heard the granddad calmly say, “It’s okay William. Just a couple more minutes and we’ll be out of here. Hang in there, boy.”

At the checkout, the little horror was throwing items out of the shopping cart and Granddad says again in a controlled voice, “William, William, relax buddy, don’t get upset. We’ll be home in five minutes, stay cool William.”

Well, I was really impressed, so I went outside to where the grandfather was loading his groceries and the boy into the car. I said to the Grandad, “It’s none of my business, but you were amazing in there. I don’t know how you did it! That whole time you kept your composure, and no matter how loud and disruptive he got, you just calmly kept saying that things would be okay."

William is very lucky to have you as his granddad.

“Thanks,” said the Granddad, “But I’m William. That little ****’s name is Kevin.
 
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