Edited for the United States folks...
This is allegedly a letter sent to the Department of Homeland Security
To whom it may concern:
I am wrighting you with regard to expressing my displeasure for the “process” of renewing my passport.
Before I begin, my rant, I want you to ask yourself, how is it that Walmart has my name, address, telephone number, and knows that I bought a television, set and golf clubs, and condoms from them back in 1997 and yet the Federal Government is still asking me where I was born and on what date?
First let me tell you I already contacted your customer support call center to get some help with all this, but your employees don't have any answers for "anything". Each time I ask a question I am met with them putting me on hold having to ask someone else! Perhaps you should really just get rid of your first tier support! Hell, I bet the whole team put together probably couldn't tell me what the date is today!
For Christ sakes, what exactly do you guys do with all the information people provide?
My birth date you have in my Medicare information, and it is on all the income tax forms I've filed for the past 40 years, and so is my Social Security number!
It is also on my driver's license, on the last eight passports I've had, and I provided it on all those stupid customs declaration forms I've had to fill out before being allowed off planes over the past 30 years. I have in fact been providing the Federal Government with my birthdate for longer than your Department of Homeland Bureaucracy has existed, and I used to get along just fine without you!
My information “up to and including the number of toilets I have” is also on all those insufferable census forms that I've filled out every 10 years since 1960!
Also... would somebody please take notice by now that my mother's name is Audrey, and my father's name is Jack? I'd be absolutely bloody astounded if that ever changed between now and when I drop dead!!!
I mean, what is it you people do with all this information we keep having to provide?
I apologize if I sound frustrated, but I’m really ****** off about all this. Between you and me, I've had enough of all this bs! I mean ****, you sent the application to my house, yet you ask me for my damn address! What the hell is going on over there?
Oh, and another thing, look at my damn picture! I mean, do I look like Bin Laden to you? I don’t even grow a beard for God's sakes! I really just want to travel to New Zealand and see my new granddaughter.
Honestly, I apologize in advance for the tone of this question, but would you mind having someone please tell me, why you give a donkey’s **** whether or not I plan on visiting a farm in the next 15 days?
Well, I have to go now because I have to travel all the way across the county to get another copy of my birth certificate and part with another $80 for the privilege of accessing MY INFORMATION!
Would it be so complicated to have all the services in the same spot, to assist in the issuance of passport renewals perhaps even on the same day? Probably Not - I guess that would be to easy and makes far too much sense.
You Bureaucrats are all the same and would much prefer us running all over God’s country like chickens with our heads cut off only to then be funneled to some pretentious Government lackey, who isn’t competent enough to run a Burger King shift, to confirm that it's really me in the goddamn photo! You know the photo... the one where we're not allowed to smile?... you bloody morons.
Sincerely,
Mr. Billy Smith
P.S. I have also served in the armed forces something over 30 years (I was deployed to Vietnam in 1967), and still have high-level security clearances! However, your rules require that I have to get someone "important" to verify who I am; you know...someone like my doctor - WHO WAS BORN AND RAISED IN PAKISTAN, a country where they either assassinate or hang their ex-Prime Ministers - and are suspended from the Commonwealth and United Nations for not having the "right sort of government".