Big Jim
Well-Known Member
- Reaction score
- 183
- Location
- Derbyshire, UK
had a laptop in that would not connect to the internet, wireless picks up a signal but won#t connect and wired doesnt do anything.
Network and sharing centre reports dependancies or group that failed to start (but doesnt mention which one) so we pull the drive virus check it and checkdisk, it found 3 virus and removed and checkdisk brings up nothing and still the issue remains.
So off we go into the services menu where I fond 4 services which have failed to read a dexcription and also cannot "do" anything with them, using the registry I navigate to the 4 files and find that 3 of them are 0 bytes and 1 just seems ok, replace them all from a working copy of VISTA and still one of them wont start properly, so we run sfc /scannow and VOILA net connection restored.
Although at this point I notice that the computer boots increcibly slowly, so i disable a few startup services/programs and its a lot better.
Windows then wants to install some updates and I let it, only now the system won't boot, I just get a black screen and safe mode gives me a black screen and a cursor which i can move around.
System restore sorts me out though but on reboot i notice a message about compressing registry before windows has loaded but after the windows loading screen. damn thing won't boot again so it's another system restore and its working fine, only this time I press escape to skip the registry compression. I uninstall "system mechanic" and its all good to boots fine etc.
That was yesterday.
Come today thought I would just double check it before i give it back to customer, its all booting fine etc then windows updates pop up again so I think back to yesterday and the non booting issue I create a restore pooint then let windows shut down and install updates.
Sure enough it wont boot again, windows startup repair won't work either, nor will my system restore point. grrrr
After messing around with a few things for a while I finally get it to boot again with an earlier system restore point but it is not stable now, it boots and reboots fine, but I cannot uninstall system mechanic this time and this program is asking to compress the registry every boot now, and if I let it I know i'll lose windows again.
So I download and reinstall a fresh copy of system mechanic, just to replace the missing file so that I can uninstall it. done
Reboot, NO WINDOWS AGAIN AAAARRRGHHHHH
System restore time then, system mechanic has deleted all the restore point except one and this one does not work, it says restore complete but I am back to my black screen issue.
I have tried fiixing the MBR, although successful does not work
fixboot does not work wont let me fix it
Replacing registry from command line to a previous version, this does not work either but the compress registry prompt is back again.
I was ready to charge the customer for 2 and a half hours labour at the end of yesterday, I have been doing this job today inbetween other things I am probably down another 2 hours again and now I have a non-booting laptop that was working fine (apart from network issue and being very slow) when it came in.
What is my next port of call ?
Network and sharing centre reports dependancies or group that failed to start (but doesnt mention which one) so we pull the drive virus check it and checkdisk, it found 3 virus and removed and checkdisk brings up nothing and still the issue remains.
So off we go into the services menu where I fond 4 services which have failed to read a dexcription and also cannot "do" anything with them, using the registry I navigate to the 4 files and find that 3 of them are 0 bytes and 1 just seems ok, replace them all from a working copy of VISTA and still one of them wont start properly, so we run sfc /scannow and VOILA net connection restored.
Although at this point I notice that the computer boots increcibly slowly, so i disable a few startup services/programs and its a lot better.
Windows then wants to install some updates and I let it, only now the system won't boot, I just get a black screen and safe mode gives me a black screen and a cursor which i can move around.
System restore sorts me out though but on reboot i notice a message about compressing registry before windows has loaded but after the windows loading screen. damn thing won't boot again so it's another system restore and its working fine, only this time I press escape to skip the registry compression. I uninstall "system mechanic" and its all good to boots fine etc.
That was yesterday.
Come today thought I would just double check it before i give it back to customer, its all booting fine etc then windows updates pop up again so I think back to yesterday and the non booting issue I create a restore pooint then let windows shut down and install updates.
Sure enough it wont boot again, windows startup repair won't work either, nor will my system restore point. grrrr
After messing around with a few things for a while I finally get it to boot again with an earlier system restore point but it is not stable now, it boots and reboots fine, but I cannot uninstall system mechanic this time and this program is asking to compress the registry every boot now, and if I let it I know i'll lose windows again.
So I download and reinstall a fresh copy of system mechanic, just to replace the missing file so that I can uninstall it. done
Reboot, NO WINDOWS AGAIN AAAARRRGHHHHH
System restore time then, system mechanic has deleted all the restore point except one and this one does not work, it says restore complete but I am back to my black screen issue.
I have tried fiixing the MBR, although successful does not work
fixboot does not work wont let me fix it
Replacing registry from command line to a previous version, this does not work either but the compress registry prompt is back again.
I was ready to charge the customer for 2 and a half hours labour at the end of yesterday, I have been doing this job today inbetween other things I am probably down another 2 hours again and now I have a non-booting laptop that was working fine (apart from network issue and being very slow) when it came in.
What is my next port of call ?
