I hope somebody here is experienced with Quickbooks Enterprise.
I have a client, 7 active users on Quickbooks Enterprise 15. It's a workgroup environment, no servers. One of the computers is the database server hosting the company file. Most are Dell Optiplex 9020's running Windows 7 Pro, core i5 processors with either 4 or 8 GB or RAM. The "server" is a core i7 with 8GB RAM. Gigabit business grade network equipment.
They basically have no issues using Quickbooks for regular tasks, but they regularly run large batches of stuff. For example, they don't send invoices via email or print them out one at a time. They generally choose to "Print Later" or "Email Later" when entering invoices and then run the batch process whenever they're ready. They're pretty busy, so when they run the Print or Email process, it can be between 250 to 900 email to send, or invoices/statements to print. Now the user who runs the Email process says that whenever he runs the Send Forms process in QB, first it takes about a minute just to pull up the Send Forms windows, and then it would start the process and then crash after around 70 to 100 emails. It's set up to send the emails via Outlook 2016, and I can see those 70 emails in the Outbox, but QB would abort midway through the process.
I thought maybe since he only had 4GB of RAM in his system, that would cause this, so I upgraded him to 8GB with no difference. I made exceptions in his Antivirus and on the "server's" antivirus to not scan the QB processes and folders, with no difference.
Does anybody know if QB Enterprise can handle sending so many emails at once? Had anybody run into anything similar with this? Is there something I should try?
I was thinking up upgrading the "server's" hard drive to an SSD, Some reports that they run can take a while to load, so I was thinking that the SSD should improve that part, but I'd like to know what you guys think if it would solve the emailing issue?
Thanks for reading.
I have a client, 7 active users on Quickbooks Enterprise 15. It's a workgroup environment, no servers. One of the computers is the database server hosting the company file. Most are Dell Optiplex 9020's running Windows 7 Pro, core i5 processors with either 4 or 8 GB or RAM. The "server" is a core i7 with 8GB RAM. Gigabit business grade network equipment.
They basically have no issues using Quickbooks for regular tasks, but they regularly run large batches of stuff. For example, they don't send invoices via email or print them out one at a time. They generally choose to "Print Later" or "Email Later" when entering invoices and then run the batch process whenever they're ready. They're pretty busy, so when they run the Print or Email process, it can be between 250 to 900 email to send, or invoices/statements to print. Now the user who runs the Email process says that whenever he runs the Send Forms process in QB, first it takes about a minute just to pull up the Send Forms windows, and then it would start the process and then crash after around 70 to 100 emails. It's set up to send the emails via Outlook 2016, and I can see those 70 emails in the Outbox, but QB would abort midway through the process.
I thought maybe since he only had 4GB of RAM in his system, that would cause this, so I upgraded him to 8GB with no difference. I made exceptions in his Antivirus and on the "server's" antivirus to not scan the QB processes and folders, with no difference.
Does anybody know if QB Enterprise can handle sending so many emails at once? Had anybody run into anything similar with this? Is there something I should try?
I was thinking up upgrading the "server's" hard drive to an SSD, Some reports that they run can take a while to load, so I was thinking that the SSD should improve that part, but I'd like to know what you guys think if it would solve the emailing issue?
Thanks for reading.
