Country: Australia
POS/Invoicing: MYOB RetailManager
POS Hardware: PC, cash draw, keyboard-wedge barcode scanner, Epson ribbon docket printer, Brother laser printer for A4 invoices
Accounting: Cashflow Manager
Workshop Management: Printed service forms for handwritten job details by techs, checklists for new builds and formats
Workshop Equipment: PC with no side panel and spare SATA/IDE connectors, 4-port Aten USB/VGA KVM, 2 monitors/keyboards/mice/speakers
Workshop Software: Windows install media (USB & DVD), memtest 86+, Seatools for DOS & Windows, Lazesoft, Paragon Drive Copy Pro, Get Data Back, Linux live CDs, WinToUSB (to create portable Windows-to-go drives), Crystal Disk Info
Notes on workshop management:
This is a small shop with repair workshop (one tech job shared by two part-timers) so easy enough to manage with hard-copy forms for service jobs. Incoming service jobs have a sheet to fill out with customer name/contacts, equipment details and problems or requested tasks. The sheet is attached to the computer with tape. The tech writes workshop activity on the form, and parts/labour charges. A summary of the service sheet is typed into the POS software for customer invoice (using 'comment' line items with free-form text). Service sheets are also filed and archived for future reference if required.
Does anyone know if any of the computer repair shop CRM packages with POS are suitable for Australian GST requirements?
