Clone HDD's failing often

I don't know how but after restarting 3 times it booted into windows. I wish I knew why. However, the touchpad is not working. This is a brand new laptop. Last one that had this no bootable device issue also the touchpad was not working. I'm going to try to get drivers for it.
 
So finally the clients new laptop is done and ready. So I put the cloned drive back into the original laptop and I get BSOD. I want to fresh install windows on it and put it back on the shelf but when I go to boot from my Win10 USB I get a BSOD "kmode exception not handled". Googling it hasn't helped much.
 
I would not wish an Acer on anyone.

They actually made some decent business grade desktops back in the day, and still make some good lower cost business grade laptops, their TravelMate series.

Acer was born from MultiTech...who was VERY well known for their modems back in the day of dial up. MultiTech "Zoom" modems were very popular, and good.

Way back then, shortly after MultiTech bred the Acer brand for computers....they bought up Texas Instruments laptop division, and started making quite a few good laptops.

A bit over 10 years ago I had to get XX amount of laptops for XX,XXX dollars, ended up getting some TravelMates for the client, they held up very well ...heavily used 24xy on med carts in a nursing home.

Also made good monitors.
But yeah, their cheaper residential models got most of the "bad" press and "bad" attention, the cheap ones sold in walmart, etc. Junk.

Back to original topic, IMO...the OP should try some of the cloning tools we've been recommending. I seem to see he's sticking to the same technique...that is often failing. We've belted out quite a few clones since this thread started...and they've worked.
 
(And many, many more.)

It's starting to sound as if computers hate you. It doesn't make you a bad person - they don't much like Mrs Computer Bloke either.

Have you ever considered becoming a lumberjack? It's a well-paid, healthy, outdoors life, and trees work pretty much the same way every time. You can trust a tree.
Hehe. Funny you mention it I used to cut wood for a living. It's straight forward and you can see your progress. I like being a technician, I just have a lot to learn. It never ends. Giving up now would be foolish. Regarding computers hating me, yea, if you look at most of my posts, I'm getting very werid problems that don't seem to have a simple fix. But that's why I'm on this forum. I appreciate everyone's advice.
 
I've been cloning for years using Hirens and Aomei Backupper and only recently started having all these failures. I realize I should probably try other software and not use hirens as suggested. I tried acronis true image and that worked 3 out of 4 times.
 
Is this another XX in 1 boot disc or just Macrium? Because XX in 1 discs will cause issues. Plus, if it's not a version for bench techs (ie free) just be aware it's only licensed for non commercial use. Good apps need support so they don't die.
If you mean is it on a bootable USB like hirens, then yes.
 
But they come with so many nice little tools.... :'(

Most of which are "dead weight" and many of which are horrendously out of date. Let's not get into how easy it is to find the exact purpose-dedicated tool you need for task X these days, and that when you do it's often open source and you know you're downloading the latest and greatest when you fetch it.

The same reason I tell people never to use the driver disks (when those used to exist) that shipped with things like printers and multi-functions is the reason I avoid "everything but the kitchen sink" utility disks that are static. By the time you have them in your hands you can be sure that at least some, if not most, of what's on 'em is outdated. Download the latest, on demand, when you need it, every time you need it, unless you just got it for some other job just yesterday.
 
Another laptop, same thing, disabled VMD in bios, was able to see the drive, still wouldn't boot from it but was able to see it and reinstall windows. This makes me think my clones may not have actually failed, specifically with M.2 drives on Acer laptops.
 
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But they come with so many nice little tools..
I had a customer who would try all the shareware utilities he could come across.
He'd called me in every 3 or 4 months as he computer had stuffed up again.
Sure enough he tried some weird utility again.
Made a lot of money from him despite all my warnings trying to dissuade him from the practice.
Until he started listening to me and started having a more stable computer.
Nice guy who always accepted and admitted he was the source of his problems 😏
 
Ok, so today I got two laptops, one old, one brand new. The old has a regular 2.5" SSD and the new has an M.2. My previous attempts to clone to an M.2 without taking it out of the machine and plugging it into my tech bench PC have resulted in serious side effects (no bootable device etc..) making me hesitant to do it again but I tried Fabs today and got nowhere (only copied a few MB) so I am taking out the new drive, plugging it into my tech bench PC via M.2 to USB adapter, plugging in the old drive and going to use Aomei backupper within windows, NOT WinPE boot disk. Aomei Backupper is the only cloning program I have right now that is not on a boot disk.
 
If you are running or working in a repair business, you need to have business-licensed tools and know how to use them. Is Fabs AutoBackup the Pro version and licensed? If not, stop using it in the business if you want to be ethical and continue getting help on here. Same for cloning software, get a version licensed for use on clients' computers. There have been many suggested.

I also question whether you should be working on customer computers without supervision/tutoring of a senior tech. So far, your operating procedures are a slow motion train wreck! I appreciate that you are just starting out and we all started out without experience at some point, but I don't think you are being fair to your customers or the business you work for if you don't have someone more experienced to guide you for a while.
 
If you are running or working in a repair business, you need to have business-licensed tools and know how to use them. Is Fabs AutoBackup the Pro version and licensed? If not, stop using it in the business if you want to be ethical and continue getting help on here. Same for cloning software, get a version licensed for use on clients' computers. There have been many suggested.

I also question whether you should be working on customer computers without supervision/tutoring of a senior tech. So far, your operating procedures are a slow motion train wreck! I appreciate that you are just starting out and we all started out without experience at some point, but I don't think you are being fair to your customers or the business you work for if you don't have someone more experienced to guide you for a while.
Yes, our fabs is licensed. We have the receipt for it. Yes, I am a little green, and I do have other techs to bounce ideas off but they are not always available. Thank you for your comment. Points well taken.
 
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