[SOLVED] Gigabyte B550 Gaming X issue

[frase]

I have a system here - one of those custom ones client built themselves.
It was working apparently for two weeks and suddenly got a few BSOD's often.

One was Memory Management, other was IRQL NOT LESS OR EQUAL

So I have it here and it will not boot past POST - just sits there no error or anything.

• Gigabyte B550 Gaming X MB
• AMD Ryzen 3600 CPU
  
• 16GB Vengance DDR4
• 256GB Lite-On NVMe
• Viper Gaming 512GB NVMe Gen3x4 m.2
  
• ASUS RX580
• Corsair Bronze 550 PSU

I have tried nothing worked-

Removal of all SSD Cards
Removed RAM
Ran MemTest
Tested with other RAM
Removed all PCI Cards
Reset BIOS
Reset CMOS
Tested other GFX card
Used a SSD with WIN10 on it
Used a USB with Linux on it

Have used a Win10 Boot USB, it loads but then hangs at Windows Logo and thats it?

I cannot even enter BIOS as pressing DEL key as usual does nothing. This one has me totally stumped, as was working as client stated for two weeks. Then suddenly failed? I so despise clients who build systems, then they don't work and we are to magically source the problem at a fraction of the cost. Let us get the components, build it, get paid then off you to magic PC land.

It is like building a car, driving it for two weeks then it stops and take it to mechanic, "So what happened".."I dunno hope you knew".

 

[GTP]

IRQL NOT LESS OR EQUAL

Means bad memory management, bad (or incompatible) ram or incorrect memory settings in the BIOS.
Client may have flashed an incorrect BIOS?
Have you tried ESC, F2, F3, F4, F10 etc for the BIOS?
Set the BIOS to default, or roll back (recovery) if you can.
You could also try a BIOS update with the correct BIOS.

Also, have you pulled the power plug from the motherboard, removed the BIOS battery and left it for 10 minutes?

 

[YeOldeStonecat]

Ugh, those home grown motherboard of the month club parts rigs. Building custom gaming rigs requires a LOT of research on parts for compatability. 99.99999% of people fail to do that....so you frequently see these issues on those types of rigs.

IRQL NOT LESS OR EQUAL is a collision of drivers in memory. Some driver didn't get properly allocated space in memory addresses that it was promised. Can be related to incorrect drivers, or can be the result of the system having improper RAM. Wrong type of RAM for the motherboard, wrong settings in the RAM, incompatible RAM, etc.

When I was building custom gaming rigs back in the day, I learned to despise Gigabyte motherboards....yup..giga-bites..bites you in dee arse.

Looks like you've taken all the right diag steps. Time to just hand it back, it'll be one of those systems that will be a huge time sink....sucking up days or weeks of your time. Gonna charge for all that?

 

[frase]

Yes am charging my usual diagnostic fee - giving system back to client with a diagnostic report.
To my conclusion seems to be a MOBO issue as wont go past POST.

Thanks all