Fab's AutoBackup 7 Pro - a must have tool for techs

I bought my first license of Fabs 7 Pro 2 years ago. How often do people refresh Fabs for newer features and changes? Is there an update pattern or cycle that makes sense?

I purchase the 3 years support. I purchased it back in 2018 when it started and then renewed again last year. Having features like what @fabs just released is worth its' weight in gold. Used it last night to transfer data from an old laptop to a brand new one and it sped up the process even more because the HD on the previous laptop was slowing down anyway.
 
I bought my first license of Fabs 7 Pro 2 years ago. How often do people refresh Fabs for newer features and changes? Is there an update pattern or cycle that makes sense?
Well, I guess two ways; Either keep paying for upgrades (It really isn't expensive, and you should be either charging for transfers or incorporating into your price) or let it lapse until you see a benefit.

I don't think there's any "explicit" pattern to it; Fabrice is always upgrading, adding new features, fixing when an app changes how it works. To be honest, its not expensive, and even just the "little" fixes for when an app changes its data store is worth is vs the headache of figuring out why its not working.

As @cypress said, even the fix to the Nirsoft stuff to deal with the anti-virus crud should have triggered a lot of people to renew on that alone.
 
@MudRock I never run Fabs on an active operating system. I always either extract the drive or run it from a portable version of Windows 10 on an external SSD. I'm not sure why some files fail but if I run the backup again using Unstoppable Copier it's able to get those files 99% of the time.
 
@fabs I have a suggestion. I know that our software generates a report of failed files in the end, but could you write a function where you have the option to retry the files that failed during the initial transfer? Nothing sucks worse than using your software only to have hundreds of failed files in the end and your only option is to either live without those files, manually transfer them one by one, or just use a different software and run the backup again (I usually choose the third option). I'd really like to finally retire Unstoppable Copier, but it's just better at getting all the files when Fabs fails. I can't keep using this thing. The last time it was updated was 2010.
Actually, when it fails on one file, it tries again using another method. If it still fails then it will log it and skips to next one. If I remember right, Unstoppable copier copies files using local "NT AUTHORITY\SYSTEM" user that can access anything. I've tried a whileback to make Fab's able to use that account but it did not work. Worse, it was just unusable.
 
@fabs It's just frustrating because today I used Fabs to back up a client's machine with over 1TB of data and in the end there were THOUSANDS of files that failed to back up. I did the backup procedure again using Unstoppable Copier and do you know how many files failed to transfer? 0. That's right, ZERO. The drive wasn't failing and I wasn't running Fabs in the native operating system. I was using the most recent version.

What's worse is I just pointed Unstoppable Copier to the root User directory and copied everything, including the Application Data folder and there were literally zero files that Unstoppable Copier failed to get.

I like Fabs because it usually makes my job easier, but when this happens it's extremely frustrating because all I did was waste time by using it instead of another backup software. I know very little about how the copying process happens in the background, but since many people use Fabs to back up failing hard drives, wouldn't it make sense to have a backend similar to Unstoppable Copier? That program can back up damaged files on damaged hard drives (though I'll stress again that in this example the hard drive was completely fine. We were just upgrading to an SSD).

It's very frustrating to see a program like yours, which costs money and seems (on the front-end at least) to be much more sophisticated, be beaten by some 12 year old outdated freeware program written by some guy in his spare time. I'm not trying to be mean here, but rather than working on adding new features, maybe you could work on the core functionality of your software (i.e., copying files) a little more. I usually get failures on most transfers, not in the thousands, but that's because I'm usually not backing up 1TB+ of data with over 100,000 files. When it's a couple dozen files it's at least manageable, but it's still not ideal, especially when Unstoppable Copier can get 100% of the files 99.99% of the time.
 
rather than working on adding new features, maybe you could work on the core functionality of your software (i.e., copying files) a little more. I usually get failures on most transfers, not in the thousands, but that's because I'm usually not backing up 1TB+ of data with over 100,000 files. When it's a couple dozen files it's at least manageable, but it's still not ideal, especially when Unstoppable Copier can get 100% of the files 99.99% of the time.
Ouch, that hurts... I just did not know that there was such a HUGE problem as you're the first one to report it.
 
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totally useless
It's not totally useless otherwise I wouldn't use it. When you're only transferring a small amount of data (under 50GB or 20,000 files) there are only a few dozen failures and it's manageable, but when it comes to larger transfers there are hundreds or even thousands of failures, and it's just impractical to transfer those failed files manually afterwards.
 
It's not totally useless otherwise I wouldn't use it. When you're only transferring a small amount of data (under 50GB or 20,000 files) there are only a few dozen failures and it's manageable, but when it comes to larger transfers there are hundreds or even thousands of failures, and it's just impractical to transfer those failed files manually afterwards.
Sorry for that word, I was a bit upset like if my program is not worth anything since a 12 years old free program does the job better... I've edited my post but a bit too late.
Perhaps there's an issue somewhere that prevents Fab's from getting needed permissions. Where are those files located in the profile ?
 
@fabs consider the source of your complaint. That particular user has a known posting history of questionable statements of greatly exaggerated claims. He may have had a problem but it wasn't hundreds of files.
 
I was a bit upset like if my program is not worth anything since a 12 years old free program does the job better...
Well it DOES do a better job at copying files, which is why I believe you can make your program better. Your program has many more features and can back up Chrome profiles and such. Unstoppable Copier is designed for one thing and one thing only - copying raw files - and it does that exceptionally well. I'd just really like for Fabs to be able to copy files just as well in addition to having all the other features it has. Fabs and Unstoppable Copier are designed for two different purposes, but that doesn't mean that you can't take the good things that Unstoppable Copier has going for it and try to duplicate it in your software.

I'll use an analogy. Fabs is like a Cadillac with tons of fancy options and bells and whistles. Unstoppable Copier is just your basic Ford, but it has a more powerful engine and is is cheaper to perform maintenance on. There's no reason why the Cadillac can't have the same powerful engine as the Ford and be more affordable to maintain like the Ford is. I don't need a button added to the center console in order to roll down the window. I'd much rather have a more powerful engine and/or more affordable maintenance.

Perhaps there's an issue somewhere that prevents Fab's from getting needed permissions. Where are those files located in the profile ?
It varies wildly. Sometimes it's files in folders in the root C directory, other times it's in the documents or the pictures folder, etc. I've never tried running Fabs as administrator before. I didn't think that was necessary.
 
that doesn't mean that you can't take the good things that Unstoppable Copier has going for it and try to duplicate it in your software.
The problem with this is that Unstoppable Copier is not Open-source so I can't know how it works under the hood. It's like the old reliable ford has a soldered hood so I can't see what's hiding under. So, I've sent a message to him using his contact form. I hope he will share some tips with me.
 
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So, I've sent a message to him using his contact form. I hope he will share some tips with me.
Oh that would be great! I don't know him personally but I've made many donations over the years hoping he'd keep up with his software. That's the problem with donationware though. These projects never get proper funding to sustain themselves. This is why I was so happy that you changed to a yearly model. I HATE SaaS but so long as you can keep the software afterwards and aren't forced to pay every year unless you want the new features, I'm completely fine with it. Selling software one time with free updates forever is unsustainable.
 
Oh that would be great! I don't know him personally but I've made many donations over the years hoping he'd keep up with his software. That's the problem with donationware though. These projects never get proper funding to sustain themselves. This is why I was so happy that you changed to a yearly model. I HATE SaaS but so long as you can keep the software afterwards and aren't forced to pay every year unless you want the new features, I'm completely fine with it. Selling software one time with free updates forever is unsustainable.
If I get no response or if he refuses, then I don't see anything that forbids me to integrate it into Fab's like I did with Nirsoft. This way, I could list all folders that contain failed files and their destination folders as well. If I put them into some "failedfiles.ucb", then I could make Fab's call Unstoppable Copier, load that .ucb file so it will take care of them just after Fab's has done what it could do by itself.
I'm not really a big fan of this idea but this definitely sounds like a possible workaround
 
@fabs That would work too! I just want to make sure that all files get copied over. If it's a little messy in the end I can handle it so long as I don't have to manually go through each individual file and manually transfer it over.
 
@fabs That would work too! I just want to make sure that all files get copied over. If it's a little messy in the end I can handle it so long as I don't have to manually go through each individual file and manually transfer it over.
That would be an automated process at the end of Fab's job. Thinking about it, i just can't distribute unstoppable copier just like that if I don't have Roadkil's agreement for that. I can twist the thing by adding support for it but end user (you!) will have to download and put it into Fab's folder so it can use it to retry failed files.
This is way better ethically
 
I haven't experienced the problem(s) @sapphirescales is reporting. Do have occasional glitches pulling OneDrive content but I've since started just skipping that. Maybe it's because I'm usually running it from the live OS vs offline.
 
I haven't experienced the problem(s) @sapphirescales is reporting. Do have occasional glitches pulling OneDrive content but I've since started just skipping that. Maybe it's because I'm usually running it from the live OS vs offline.
Onedrive is a particular thing as it enables files on demand by default. Most if the time, files are not really there but they're in the cloud and the only user user that can access them is their owner. Software like unstoppable copier cannot do anything against this too.
 
I haven't experienced the problem(s) @sapphirescales is reporting. Do have occasional glitches pulling OneDrive content but I've since started just skipping that. Maybe it's because I'm usually running it from the live OS vs offline.
This. If the user is using one drive. It is backing up Documents, Pictures, and Desktop items. So usually ignore errors in those folders.
 
Onedrive is a particular thing as it enables files on demand by default. Most if the time, files are not really there but they're in the cloud and the only user user that can access them is their owner. Software like unstoppable copier cannot do anything against this too.
Yes, I understand all that and don't think of it as a flaw in Fabs. As I said I just skip over that now usually.

My main point is that I don't really remember any files being skipped in my usage.
 
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